以計算機數據庫為依托，充分利用多種通信業務資料，建立起一種綜合評估固定通信臺站值勤維護質量的數學模型-模糊綜合評估模型。應用該模型可以更全面客觀地對臺站值勤維護進行綜合評估，完成對臺站值勤維護業務的評定、排隊、優選，并以此提出對臺站工作質量的反饋評價意見，為各級通信管理者提供科學的決策依據。
關 鍵 詞 模糊數學; 固定通信臺站; 模糊綜合評估; 決策

Abstract By introducing fuzzy mathematics theory into multifactor comprehensive evaluation of immobile communication station, a new mathematics model of comprehensive evaluation is formed, and that is the fuzzy comprehensive evaluation model. By using this model, we can evaluate the immobile communication stations objectively and roundly. At the end of evaluation we can do some judging, queuing and selecting by the quality of stations’ work from the result. And the managers can also make good decisions from the result of scientific evaluation.
Key words fuzzy mathematics; immobile communication station; comprehensive evaluation; decision-making